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CEE Business Services Awards

101 Companies Short-Listed for the 8th annual “CEE Business Services Awards”, set for the 29-30th January, 2020 at Hotel Intercontinental in Warsaw.
More than 300 guests are expected from more than 55 Shared Services firms that have well-established or new Shared Services centres in central eastern Europe. The 2-days of 3 conferences features 37+ Speakers and Panelists. The evening Awards Gala is an excellent peer-to-peer networking event for the region’s top Business Services firms.
Pre-Day (29th January) Conferences:
Summit Agenda (30th January).
Jury Members.


Most “Dynamically Developing” City – CEE:

  • Bratislava
  • Vilnius

Most “Dynamically Developing” City – Poland:

  • Bydgoszcz
  • Katowice
  • Kraków
  • Łódź
  • Poznań
  • Tricity
  • Wrocław

Emerging City of the Year – CEE:

  • Debrecen, Hungary
  • Kaunas, Lithuania
  • Klaipėda, Lithuania
  • Košice, Slovakia
  • Lviv, Ukraine
  • Riga, Latvia

Emerging City of the Year – SEE:

  • Chisinau, Moldova
  • Sofia, Bulgaria
  • Tbilisi, Georgia

Emerging City of the Year – Poland:

  • Opole
  • Lublin

Best University-Business Cooperation of the Year – CEE:

  • Cognizant & ISM University of Management and Economics (Cognizant Technology Solutions)
  • BESPIRITED case study game (Diageo Business Services Budapest)
  • Diehl Aviation strategic collaboration programme with the University of Debrecen (Diehl Aviation)
  • Harman Dual Internship Program (Harman International)
  • Co-Creating Smart Digital Future (IBA Group)
  • IBM Slovakia Undergraduate Programs (IBM)
  • IT Expert project (Lviv IT Cluster)
  • Moody’s – ISM University – Excellent 100 Partnership Programme
  • Cooperation with main Latvian universities: (MSC Shared Service Center Riga)
  • Vilnius University, Institute of Data Science and Digital Technology (Western Union Processing Lithuania)

Best University-Business Cooperation of the Year – Poland:

  • CIMA CEE University Management Accounting Days Project (CIMA/AICPA)
  • Sector Skills Council for the Business Services Sector (ASPIRE)
  • Cracow University of Economics (Euroclear Bank)
  • HSBC Quants Academy (HSBC Service Delivery (Polska))
  • Lodz University of Technology – Institute of Mathematics (Infosys Poland)
  • WSZiB Dual Studies Program (Aon and Jacobs)

Most Vibrant Workplace – CEE:

  • Avis Budget Group BSC
  • Cognizant Technology Solutions
  • Danske Bank Lithuania
  • Deutsche Telekom Services Europe Slovakia
  • Swedbank
  • T-Systems Slovakia
  • Tata Consultancy Services (Hungary)
  • Tieto Latvia
  • Wix.com

Most Vibrant Workplace – Poland:

  • Brown Brothers Harriman
  • Capita
  • Cisco
  • Citi Solutions Center Poland
  • Devire
  • HEINEKEN Global Shared Services
  • O-I Business Center Service
  • OpsTalent (Poland)
  • Signify Poland, Łódź
  • Whirlpool Company Polska

Top Robotics Implementation of the Year:

  • Cognizant Technology Solutions: “Do-Think-Learn”
  • Connections Consult (RO) – SAM Robot for Medicover
  • Danske Bank Group IT Lithuania (DGITL): “NorthStar: Create Credit Application and Leasing Agreement”
  • Deutsche Telekom Services Europe Slovakia: “Smart Data Extraction”
  • Digital Teammates: Rent-a-Robot
  • DSV International Shared Services: “Master Data Management Robot”
  • IBA Group: “Insurance Medical Claims Automation”
  • Kemira Gdansk: “Felicia” payments robot
  • PKP Energetyka CUW: “Value Realization through RPA”
  • SEB Global Services: “Quattro – digitilization of Audit processes”

New-entrant BSC of the Year:

  • KPMG Ukraine – Lwiv
  • McKesson Corporation – Vilnius
  • Moody’s Corporation – Vilnius
  • Nilfisk – Nagykanizsa (Hu)
  • PWC – Lwiv
  • Schaeffler Global Services Europe – Wroclaw
  • World Courier (AmerisourceBergen) – Vilnius

Business Services Firm of the Year – Baltics:

  • allnex
  • CIRCLE K Business Centre
  • Citco Vilnius
  • EVRY Latvia
  • MSC Shared Service Center Riga
  • SEB Bank
  • Telia
  • Yara (Lithuania)

Business Services Firm of the Year – Hungary:

  • Avis Budget Group Business Support Center
  • Diageo Business Services Budapest

Business Services Firm of the Year – CEE:

  • BULPROS Consulting
  • Deutsche Telekom Services Europe Slovakia
  • Western Union Processing Lithuania

Business Services Firm of the Year – Poland:

  • 3M Global Service Center Poland
  • Cisco
  • Citi Solutions Center Poland
  • DFDS Polska
  • Frista Retail Business Center
  • JLL Group Services
  • PwC, Financial Crime Unit Poland
  • Signify Poland Łódź

Top Financial Services BSC Firm of the Year (CEE):

  • Citco Vilnius
  • Danske Bank
  • Nasdaq Technology and Business Services
  • PwC, Financial Crime Unit Poland
  • Western Union Processing Lithuania

Best Services Provider – pan-European (BPO):

  • Citco Vilnius
  • Cognizant Technology Solutions
  • HCL Technologies Limited
  • Impact Advisory zrt (in association with Dentons Europe)
  • Tata Consultancy Services (Hungary)

Top Digital Services Provider – CEE:

  • Avenga
  • Cognizant Technology Solutions
  • Connections Consult (RO)
  • HCL Technologies Limited
  • Tata Consultancy Services (Hungary)

Top Digital Services Provider – Poland:

  • EPAM Systems
  • Sii Poland

Top Employer Branding Initiative – CEE:

  • Booking.com: “Expand Horizons” Global Employer Brand campaign
  • BP Business Service Centre (Hu): “10th anniversary – multiple events”
  • Cognizant Technology Solutions: “Summer is Coming” Game of Thrones recruitment
  • Danske Bank Group IT Lithuania (DGITL): “Future Pros programme”
  • ExxonMobil GBC Hungary: “Cinema Image campaign”
  • IBM International Services Centre: “IBM Fest”
  • Soitron: “Soitron-x” Talks
  • Tata Consultancy Services (Hu): “You Make Us Colourful” campaign

Top Employer Branding Initiative – Poland:

  • AICPA / CIMA: “CIMA Money Talks”
  • Aon: “Aon Empowering Talks”
  • DSV International Shared Services: “Gamification via DSSV ISSC App”
  • State Street Bank International: “Fearless Girl comes from New York to Poland”

Top CSR Initiative of the Year – CEE:

  • Adient Slovakia – Going Green initiative
  • BP BSC – Donation of laptops for underprivileged groups
  • EPAM Systems – Junior Ignite Camp
  • ExxonMobil GBC Hungary – Community Investment
  • Groupon – Volunteer-a-thon (VaT)
  • IBA Group – Journey Across Technologies
  • Infosys Poland – Access Lodz, Dream Catcher
  • Moody’s – Proud Support of Baltic Pride
  • Soitron – Helping children with cancer continue with education
  • Western Union Processing Lithuania – Education for Better

Top CSR Initiative of the Year – Poland:

  • Aon – Aon IT Education for Kids
  • Euroclear Bank – community projects as part of our 50th anniversary
  • Fujitsu Technology Solutions – GRiP (GDSU Responsible Business Program)
  • Orange Polska SSC – Volunteering in SSC
  • Sii Poland – Sii Power Volunteers
  • State Street Bank Polska – High Impact Grant
  • Stefanini – One Child One Backpack

Top BSC HR Director of the Year:

  • 3M Global Service Center Poland, Anna Majer
  • Circle K Business Centre (Warsaw and Riga), Katarzyna Peda
  • Nasdaq Technology and Business Services (Vilnius), Rita Cepinskiene
  • SEB Bank, Ruta Valatkiene

Business Centre Manager of the Year – SSC – CEE:

  • Atea Global Services, Alise Vilka
  • Avis Budget Group BSC, Edoardo Peniche
  • BT (British Telecommunications), Zoltan Szabo
  • Danske Bank Lithuania, Rosita Vasilkeviciute
  • Deutsche Telekom Services Europe Slovakia, Marek Resovsky
  • ExxonMobil GBC Hungary, Romke Noordhuis
  • Fujitsu Global Delivery Center Poland, Marcin Debowski
  • Tata Consultancy Services Ltd. (Hu), Prabal Datta
  • Yara (Lithuania), Beda Merkelbach

Business Centre Manager of the Year – SSC – Poland:

  • 3M Global Service Center Poland, Rafal Olejniczak
  • Cisco, Ramon Tancinco
  • Citi Solutions Center Poland, Iwona Dudzinska
  • EPAM Systems Poland, Daria Gara
  • Frista Retail Business Center, Szymon Stadnik

    Central and Eastern Europe (CEE) is well-established as a world-class destination for Shared Services centres and BPO investment. With Poland the strongest location in the region, other countries such as Hungary, Czech Republic, Romania, Lithuania and Latvia are important investment destinations. Global shared services firms, business services projects and sector professionals will be presented with awards of acknowledgment – by an independent jury from the industry – for their contribution to the development of the business services sector in CEE for 2019
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